Privacy is of paramount importance. Oriënza BV adheres to privacy legislation. This implies that:
- Purposes are clearly defined before personal data is processed, as outlined in this privacy policy.
- The minimum amount of personal data is stored, limited strictly to data essential for the stated purposes.
- Where consent is required, it is explicitly requested prior to the processing of personal data.
- Necessary security measures are implemented to safeguard personal data.
- The rights of data subjects are respected, including the right to access, rectify, or erase processed personal data.
Personal data is secure with Oriënza BV and is handled with due diligence. This privacy policy elucidates what information may be collected and how it may be utilized. For inquiries or to access stored data, please contact us.
Forms
When forms on the website are utilized, messages can be submitted, for instance, to pose questions, make requests, lodge complaints, or schedule appointments. For these purposes, name, email address, phone number, and any additional data, if provided in the form, may be processed. This information is essential for establishing contact. Data is retained indefinitely but can be deleted upon request.
Disclosure to Other Parties
Personal data is not shared with other companies or institutions, except when legally mandated (e.g., upon a request from law enforcement in cases of suspected criminal activity). If social media buttons are present on the website, the operators of these services collect personal data. Please consult their respective privacy policies for further details.
Security
The security of personal data is of paramount importance. Where applicable, access to personal data is protected by a username and password. Furthermore, secure connections (SSL) are employed, ensuring all information is transmitted in an encrypted format.
Rights of Data Subjects
Every data subject possesses the following rights:
- An explanation of which personal data may be processed and how it is utilized.
- Access to existing personal data.
- Rectification of inaccuracies.
- Deletion of obsolete data.
- Withdrawal of consent.
- Objecting to a specific use.
To exercise these rights, it is essential to clearly identify the data subject to prevent the modification or deletion of third-party data.
Order processing
When orders are placed via the website, personal data may be utilized to ensure accurate order fulfillment. Data may be transmitted to a delivery service to facilitate shipment. Furthermore, payment details may be received from the bank or credit card company. For these purposes, payment data, name and address details, email address, telephone number, and billing address may be processed. The processing and retention of this data may be legally mandated in accordance with tax retention obligations.
Personal account
When specific sections of the website necessitate registration, information is provided, and security credentials are established. This enables the creation of an account, which can be accessed using a chosen username and password. For this purpose, the username and email address are utilized. This information may be retained to eliminate the need for repeated data entry and to facilitate easier contact if required. Account information can be modified through the account interface as long as the account remains active. Data will be stored until the account is terminated.
Complaints
Should a data subject believe that Oriënza BV is not acting appropriately, a complaint may be filed with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Within the organization, a Data Protection Officer may be appointed, responsible for privacy matters. This officer can be reached via email and telephone for inquiries and requests.